Privacy Policy
Your trust matters to us
Look, we get it - privacy policies aren't exactly thrilling reading material. But here at Jade Crest Quinthal, we've always believed in being straight with our guests. You're trusting us with your getaway, and we take that seriously. So we've laid out how we handle your info in plain language. No corporate mumbo-jumbo, just the facts.
When you're booking a stay with us or just browsing around, we collect some basic stuff that helps us serve you better:
We're not in the business of collecting data just for the sake of it. Here's what we actually do with your information:
Process reservations, send confirmations, handle check-ins and checkouts, and make sure your room's ready when you arrive.
Answer your questions, send booking updates, share special offers that might interest you, and follow up after your stay.
Remember your preferences, suggest activities you might like, and tailor your visit based on what we've learned about your tastes.
Prevent fraud, comply with Canadian privacy laws, and keep our resort and guests safe.
We're pretty protective of your data, but sometimes we need to share certain info to deliver the experience you're expecting:
Service Partners: Payment processors, booking platforms, email providers - basically the tech that keeps things running smoothly. They're bound by strict confidentiality agreements.
Activity Providers: If you book a guided hike or mountain excursion, we'll share necessary details with our trusted local partners.
Legal Requirements: If the law requires it or we need to protect someone's safety, we'll cooperate with authorities.
Business Transitions: In the unlikely event Jade Crest Quinthal is sold or merged, your info would transfer to the new owners (with the same privacy protections).
What we DON'T do: Sell your personal info to third-party marketers. That's not our style, and it never will be.
Yeah, we use cookies - and not the chocolate chip kind. These little bits of code help us understand how people use our website so we can make it better. They also help us remember you when you come back.
You can disable cookies in your browser settings, but heads up - some features might not work as smoothly. We use analytics tools like Google Analytics to see what's working and what's not on our site.
We've invested in solid security measures - encryption, secure servers, regular security audits, the works. Our staff is trained on data protection, and access to personal info is strictly limited to those who need it.
That said, let's be real - no online system is 100% hack-proof. We're doing everything we can on our end, but you should also use strong passwords and be cautious about sharing sensitive info online.
Under Canadian privacy law (PIPEDA), you've got some important rights when it comes to your personal information:
Want to exercise any of these rights? Just shoot us an email at reservations@jadecrestquinthal.info or give us a call at (604) 555-0187. We'll get back to you within 30 days.
We don't hang onto your info forever. Here's our general approach:
If you've opted in to receive our emails, we might send you:
Not interested anymore? No hard feelings - there's an unsubscribe link at the bottom of every marketing email. You'll still get transactional emails (like booking confirmations) because those are necessary.
Our website might link to other sites - tour operators, local attractions, that sort of thing. Just so you know, we can't control their privacy practices. Once you click through to another site, you're playing by their rules. We'd recommend checking out their privacy policies too.
Our services aren't directed at kids under 13, and we don't knowingly collect their personal information. If you're a parent and think we might have info about your child, please contact us and we'll delete it right away.
We might update this privacy policy from time to time as our practices evolve or laws change. When we do, we'll post the new version here and update the date at the top. If it's a major change, we'll let you know via email or a notice on our website.
If you've got questions about this privacy policy or how we handle your information, we're here to help. Seriously - don't hesitate to reach out.